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Delivery

We dispatch goods every day Monday to Friday excluding bank holidays. Most orders placed before 3.30pm Monday to Friday will be dispatched the same day.

Free Delivery Offers

Standard 2nd class UK Delivery is currently free through this website. (offer does not apply to 1st class, recorded, express delivery or courier delivery)
UK Mainland Courier Delivery is free when you spend over £250.

Fast & Discrete

We respect your confidentiality and as a professional medical supplier we know discretion is important to our customers. All orders are packaged in plain packaging if going to private addresses. All our outer packaging is discrete brown padded jiffy packs or parcels with no company advertising or logo's. If you require the goods urgently please select one of our priority or express delivery options.

Delivery Options

Please select the delivery option you require at the checkout.

2nd Class UK Royal Mail FREE
Dispatch into next available collection.Delivery usually in 3-5 working days.

2nd Class UK Royal Mail Recorded £3.75

Dispatch into next available collection. Delivery usually in 3-5 working days. Signature required on delivery.

1st Class UK Royal Mail £2.95
Priority packing & dispatch into next available collection. Delivery usually in 1-3 working days.

1st Class UK Recorded Royal Mail £4.75
Priority packing & dispatch on 1st class Royal Mail recorded delivery. Delivery usually in 1-3 working days.

Express UK Delivery by Royal Mail Special Delivery £9.95
Priority packing & dispatch. Next business day delivery before 1pm if ordered before 4pm. If ordered over a weekend delivery will be Tuesday before 1pm. if ordered on a Friday delivery may be on the Saturday but may be on the Monday before 1pm. Signature required on delivery. can not be delivered to a neighbour. Up to weight 2kg

UK Mainland Courier Delivery £9.95
Priority Packing & Dispatch by UK Courier. Recommended for large orders. No weight limit. Delivery in 1-2 business days.Free when you spend over £250 on goods net VAT. Ideal for large NHS orders, business orders, etc. Signature required on delivery.

International delivery by Airsure from £11.95
Priority packing & dispatch on Royal Mail Airsure insured & recorded express international delivery. Delivery depends on country, usually in 3-7 working days. Signature required on delivery.

International courier delivery £24.95
Priority packing & dispatch on international courier service delivery. Delivery depends on country, usually in 3-7 working days. Signature required on delivery.

If you need to contact us about your order:

e-mail customerservices@accessdiagnostics.co.uk

Telephone 01263 731 168

8.30am-4.30pm Monday to Friday

Returning unwanted goods

Your satisfaction is very important to us. If you are not completely satisfied with your purchase or you change your mind we offer a 28 day no quibble returns policy provided that the goods are unopened and unused.

Any unopened items may be returned within 28 days of purchase for a full refund. Please e-mail our customer services for instructions for returning goods. Please note that, once opened and or used, products cannot be returned to us unless they are faulty. For advice on returning faulty goods see below.

Your rights are protected under the EU distance selling regulations.
e-mail customer services

Returning faulty goods

We will of course replace any faulty goods under the relevant warranty.
If you have a problem please contact customer services by e-mail, or telephone during office hours for advice,
e-mail customer services

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